The C-Max was Ford's first pure hybrid line of vehicles, including both a hybrid and plug-in hybrid (PHEV) variant. And like most first-generation products, it shows.

This car chews through batteries. Recent model years don't have as many complaints, but it could only be a matter of time.

Most Common C-Max Hybrid Complaints

battery dead
This Electrical problem has been made 42 times by 2013 model year owners.
battery goes dead intermittently when parked
This Electrical problem has been made 27 times by 2013 model year owners.
power steering failure
This Steering problem has been made 15 times by 2013 model year owners.
battery completely dead. car would not start
This Electrical problem has been made 7 times by 2014 model year owners.
fuel economy not near the advertised mileage
This Fuel System problem has been made 7 times by 2013 model year owners.
engine stalls/shuts down while driving
This Engine problem has been made 5 times by 2013 model year owners.

C-Max Hybrid Generations

The C-Max Hybrid has 1 generations. Generations are groups of model years where the vehicles are continuously produced, using similar engineering and shared features. Generation data isn't always cut-and-dry and is often different for different countries. When in doubt, we use North American generation data.

  1. 2nd Generation C-Max Hybrid (2013—2018)

    This generation ranks 103rd in reliability out of 103 generations.

News About the C-Max Hybrid

C-Max Door Latches Recalled

 — Ford just can't seem to shut the door on a latch issue that prevents doors from closing. They recently expanded a recall by 2.3 million vehicles, including the C-Max. There's an appalling pawl shortage (which is much more fun to say than it is to experience). This means owners should receive a first notice about the recall, then a second notice when the parts are available.

7 Hybrids to Avoid in 2016

 — A list of seven hybrids to avoid buying if you were in the market for a used car. They aren't necessarily hybrids from the 2016 model year (although they can be), but just the cars that were the biggest pains to own this year.

Ford to Compensate Owners for False MPG Ratings

 — Ford has to revise the fuel ratings on six of its popular cars, and not in a good way. The company says they over-estimated the fuel efficiency on these cars and then reported those inflated numbers to the EPA. And now they've been caught.

C-Max Hybrid Side Curtain Airbag Failures

 — Ford says a software error in the restraint control module of the 2013–14 C-Max Hybrid can delay the deployment of the side-curtain airbag. The only thing worse than an airbag not going off when it’s supposed to, is an airbag going off after you’ve already been in an accident. I believe that’s what they call insult to injury.

Chimeless C-Max Violates Federal Law

 — Ford is recalling 23,000 model year 2012-13 Focus Electric and 2013 C-Max Energi and Hybrid vehicles equipped with the 'intelligent access' push button start system. The reason? A missing door chime.

Ford Recalls C-Max Hybrid for Head Protection

 — The head protection in over 33,000 Ford C-Max Hybrid vehicles is insufficient. This headache (pun fully intended) was discovered during testing of the 2013 models, when it became clear the head protection was not up to federal standards.